Solvex delivers customer support, IT help desk, and talent acquisition β so your team can focus on what they do best.
End-to-end business support tailored to your company's size and needs.
Omnichannel support via phone, email, and live chat β handled with professionalism and speed around the clock.
First and second-line technical support for your employees and customers. Fast resolution, clear escalation paths.
Troubleshooting software, hardware, and SaaS products as a seamless extension of your technical team.
Finding, vetting, and placing the right people β permanent, contract, and remote roles across industries.
Data entry, reporting, scheduling, and admin β handled efficiently so your core team stays focused.
Support in English, German, and beyond. Reach global customers without language being a barrier.
We learn about your business, volume, pain points, and expectations. No jargon, just a real conversation.
We design a tailored support model β team size, shift coverage, tooling, languages β and send you a clear quote.
Your dedicated agents are trained on your product, brand voice, and workflows. Typically done in under a week.
Your support goes live with full reporting. We monitor, adapt, and scale with you as your business grows.
We don't do generic. Every engagement is scoped, staffed, and managed to match your exact business rhythm β whether you're a 10-person startup or a global enterprise.
Your team is trained exclusively on your brand. No context-switching, no quality dilution.
Month-to-month or long-term. Scale up, scale down β you stay in control.
Live dashboards and weekly performance reviews. You always know exactly how your support is performing.
Fast-track onboarding means your team is live and handling tickets within the first week.
Tell us what you're looking for and we'll put together a custom proposal within 24 hours. No commitment required.
We'll get back to you within one business day.