Business Process Outsourcing

The support
your business
deserves.

Solvex delivers customer support, IT help desk, and talent acquisition β€” so your team can focus on what they do best.

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Our services

End-to-end business support tailored to your company's size and needs.

01
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Customer support

Omnichannel support via phone, email, and live chat β€” handled with professionalism and speed around the clock.

02
πŸ–₯️

IT help desk

First and second-line technical support for your employees and customers. Fast resolution, clear escalation paths.

03
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Tech support

Troubleshooting software, hardware, and SaaS products as a seamless extension of your technical team.

04
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Talent acquisition

Finding, vetting, and placing the right people β€” permanent, contract, and remote roles across industries.

05
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Back office support

Data entry, reporting, scheduling, and admin β€” handled efficiently so your core team stays focused.

06
🌍

Multilingual teams

Support in English, German, and beyond. Reach global customers without language being a barrier.

Up and running
in four steps.

01

Discovery call

We learn about your business, volume, pain points, and expectations. No jargon, just a real conversation.

02

Custom proposal

We design a tailored support model β€” team size, shift coverage, tooling, languages β€” and send you a clear quote.

03

Team onboarding

Your dedicated agents are trained on your product, brand voice, and workflows. Typically done in under a week.

04

Go live + scale

Your support goes live with full reporting. We monitor, adapt, and scale with you as your business grows.

Built for
businesses
that move fast.


We don't do generic. Every engagement is scoped, staffed, and managed to match your exact business rhythm β€” whether you're a 10-person startup or a global enterprise.

01

Dedicated agents, not shared pools

Your team is trained exclusively on your brand. No context-switching, no quality dilution.

02

Flexible, no lock-in contracts

Month-to-month or long-term. Scale up, scale down β€” you stay in control.

03

Full transparency, real-time data

Live dashboards and weekly performance reviews. You always know exactly how your support is performing.

04

Operational in days, not months

Fast-track onboarding means your team is live and handling tickets within the first week.

Let's build your
support team.


Tell us what you're looking for and we'll put together a custom proposal within 24 hours. No commitment required.

Emailinfo@solvex-international.com
HoursMon – Fri, 8am – 6pm CET
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Request sent!

We'll get back to you within one business day.